Terms and Conditions

• Introduction                         

1. Tagline: “Innovating Technology Solutions”
2. Our mission is to listen to our customers and deliver a product that allows the consumer to feel the pride, respect and trust of everyone.
3. Our vision is to be a company that inspires you and satisfies your curiosity.
4. Respect, integrity, accountability, innovation and accessibility are some of the core values of Vesper that have empowered the company to achieve more.

• Important Terms

These terms include a number of important provisions that affect your rights and responsibilities, such as the disclaimers in Disclaimers, limits on the company’s liability to you in Limits on Liability, your agreement to cover the company for damages caused by your misuse of the forum in Responsibility for Your Use, and an agreement to arbitrate disputes in Disputes.

• Terms and Conditions       

Please read these terms and conditions carefully before using Our Service.

1. When You create an account with Us, you must provide Us information that is accurate, complete, and current at all times.
2. You agree not to disclose Your details to any third party.
3. The company assumes no responsibility if you disclose details to any third party.

4. Vesper has security measures in place to protect the loss, misuse, and alteration of information under Vesper’s control. These security measures are described in our Privacy Policy.

• Product return policy

1. Timely request: You must initiate the return process within seven (7) days from the date of purchase.

2. Proof of purchase: You must provide a valid proof of purchase, such as an order confirmation or receipt, showing that the product was purchased from our website.
3. Product condition: The product must be unused, undamaged, and in its original packaging, with all tags, labels, and accessories intact.
4. Exclusions: Certain products may be excluded from our return policy due to hygiene reasons or other restrictions. Any such exclusions will be clearly stated on the product page.
5. If you wish to return the product, you must provide a valid reason to the company.
6. They should not have any defects or scratches.
7. You must explain the problem and why you are returning the product.

• Refund policy                           

A refund policy outlines the circumstances in which a refund will be issued, how to request a refund, and the process for receiving the refund.
Refund policy conditions apply:
A refund policy should include information about:
1. You must return the product under the deadline
2. You must have a receipt or proof of purchase
3. We exchange the product; we send you the new product on the same day of receipt.
4. Condition applies.

• Payment Policy

1. You will have to pay 70% payment in advance and the remaining payment at the time of shipping.
2. Payment will not be refunded in case of product cancellation.
3. The customer shall pay within 45 Days of the date of the invoice.